Success Story Swiss Federal Railways

Indoor Navigation for Five Major Swiss Train Stations

infsoft GmbH has created the app "SBB - My Station" for Swiss federal railways (SBB). Every day, almost 1.2 million people visit Zurich main station, Basel SBB, Berne, Geneva Cornavin and Lucerne – whether as travelers, shoppers or passers-by – and can benefit from the app as a valuable digital companion. It uses a total of approximately 4,500 beacons and sensor fusion to locate the positions of the smartphones. The app suggests the ideal way to the chosen platform and also considers barrier free routing. Passengers can find points of interest, for example restrooms, cash machines, shops and restaurants including opening hours and contact details in an interactive map and can be guided there via turn-by-turn navigation. Special offers and an Instagram feed with information on news and events in the five stations complete the application.

SBB Mein Bahnhof App

Related Links

Range of Functions

On an interactive map visitors always have precise information about their surroundings. It shows up-to-date information, including all floors and POIs which can be selected as navigation target. That makes orientation a mere child’s play.

Customers can find all shops and restaurants with opening hours and descriptions on an interactive map and sorted by category.

The app includes important services such as travel agency, money exchange, lost items and travelling with handicap and you can directly contact them. Travellers can inform themselves about the location of parking spaces for cars and bikes and book rental bikes and cars.

The around me function shows you all restaurants and shops nearby. This way, you can quickly find a food stall bevor your train leaves.

Visitors can share their position with friends. Turn-by-turn navigation brings friends together.

On a walking tour the most interesting shops, restaurants and artwork can be explored.

Stores can participate in marketing campaigns and advertise their special offers in the app.

Multiple events make the station such a versatile place. The app offers travelers an overview of the latest and coming events and saves them in the calendar of the smartphone if desired.

The integrated smoope channel allows passengers to ask employees their questions about the station.

Overview of the arrivals and departures including delays and platform changes.

Buy Migros products online whilst travelling and collect them when you arrive in Zurich. Saves time and stress.

Travelers are constantly informed about news and events in the five stations and can upload their own posts to Instagram.

Customer Reference

Within a very short peroid of time, infsoft has become an important partner for us. infsoft has great expertise in indoor navigation and interdisciplinary experience which we profit from not only in the project “SBB – mein Bahnhof”. infsoft’s innovative ideas, the quick and precise implementation in conjunction with a deep understanding of our business convinced us.

Dr. Rolf Felkel, Fraport AG

Bruno OggierHead of projects, railway production, Swiss Federal Railways (SBB)


thumbnail video sbb app railway stations

thumbnail video sbb app Zürich