9 March Automated Workflow Management for Maintenance Orders in Healthcare March 9, 2021 By Katja Streich cleaning and maintenance, healthcare |client based|, |Bluetooth Low Energy| 0 A workflow management app helps to quickly locate medical equipment to be serviced and to ensure efficient maintenance workflows. At a glance 2D/3D building maps client-based positioning and indoor navigation access to technical documentation Problem Definition Medical devices need to be maintained at regular intervals in order to function properly and to meet both quality and safety standards. This maintenance work is usually performed by external service providers on site at the medical facility. Given the extensive building structures, the technicians sometimes have problems finding the affected units quickly. Also, relevant technical data and current status information on the equipment may not always be readily available. Solution A workflow management solution ensures fast and accurate task creation and processing. Thanks to more flexible and time-saving measures, maintenance processes and thus hospital operations become more efficient. An app informs the service provider of the maintenance order as well as the location, which he can view on a digital map and navigate to using his smartphone. Current status information and associated documents for the medical device can also be viewed (e.g., maintenance log, technical documentation). Completion of the task can be confirmed via a button in the app. Technical Implementation Battery-powered Bluetooth Low Energy (BLE) beacons are deployed at regular intervals throughout the hospital premises. An app installed on the smartphones of the maintenance technicians receives and interprets the beacons' signals and uses them to calculate the current position of the device, which can be used for turn-by-turn navigation to assigned tasks. Via infsoft Workflow, additional information such as technical documents can be assigned to the medical devices. An interface to infsoft Automation allows automated tasks and notifications to be defined based on individual triggers. An app can also be used to check whether the service provider's vehicle is loaded with the necessary maintenance equipment. Related use case: Tracking of Equipment for Maintenance Orders Use Case PDF for Download Get the white paper for free Great introduction to the topic of indoor positioning Download Related Articles Automated Workflow Management for Security Personnel Automated, geo-based assignment of tasks to security personnel enables employees to quickly locate and resolve problems. Read More Automated Workflow Management in Offices This use case by infsoft illustrates how the use of software tools enable the automatic creation and assignment of tasks. Read More Tracking of Equipment for Maintenance Orders A mobile app for maintenance service providers ensures that all necessary work equipment is carried in the service vehicle. Read More Management of Conference Rooms Condition sensors in combination with a workflow management tool enable an efficient management of conference rooms. Read More Monitoring and Asset Tracking in the Healthcare Sector This use case shows you how you can locate and protect patients and employees in a clinic, and provides you with an intelligent asset management solution. Read More Mobile Services for External Maintenance Companies At regular intervals, maintenance technicians must check the condition of the lifts and replace components if necessary. Indoor navigation can help the technician to quickly find the defective elevator and obtain all important status information. Read More Comments are closed.