Indoor Tracking and Services in the Automotive Industry
Mainly due to the high-quality standards that are demanded in the production cycle, the automotive industry is highly advanced in the adoption of precision automation technology. Indoor positioning is one such technology that has made significant forays into the industry. Dealerships and service centers can also benefit from indoor localization since it helps making the customer journey as smooth as possible.
Features for the Automotive Sector
Smooth Production Process
infsoft’s solutions span the entire automotive manufacturing chain. They may be used for vehicle identification and tracking, quality control in production or asset management. A Real-Time Locating System (RTLS) increases manufacturing flexibility and enables access to real-time production information. A precise tracking solution can allow for a smooth production process and make sure that supplying material to the assembly workstations runs smoothly. Workers can check at any time whether they are still on schedule. Automatic calculations determine whether a material supply will be delayed, which makes it possible to initiate countermeasures in due time.
Improved Customer Experience
Car dealerships and service centers can
optimize internal processes and customer experience by the use of an indoor positioning system. If the arrival of a car of an (existing) customer is captured, a
message can be triggered that is sent to responsible employees who can make preparations to ensure an optimal client experience. Furthermore, the status of a vehicle within the repair / maintenance process can be tracked, which allows a more
efficient organization of the maintenance procedures.
Salespersons can get access to the current position of individual cars via app and can use a filter to browse cars that meet certain criteria. The time a car has been standing in the showroom is measured and automatically influences the selling price in all digital systems.
Data about itineraries and dwell time of clients can also be accessed. Thus, it is possible to determine which days and times are most popular and which cars attract a lot of interest.
Examples of Use:
Technical Implementation
The existing technical infrastructure can directly be used in many cases. Depending on the requirement, the operator choses a
client-based (app is necessary, positioning via
Wi-Fi,
Bluetooth beacons and sensor fusion, including a back channel) or a
server-based solution (no app required; positioning via
infsoft Locator Nodes; detection of Wi-Fi devices, Bluetooth beacons, Ultra-wideband or RFID modules; no back channel available). High-precision solutions with low latencies can be implemented on the basis of
Ultra-wideband (UWB). The use of
RFID is suitable for a point-specific object identification with high unit numbers.
Indoor navigation software by infsoft can be implemented in existing applications, websites and hospital information systems. The accuracy is – depending on the technical realization – up to ten centimeters or less.