18 December E-Ink Messaging Service for Apartment Complexes December 18, 2020 By Katja Streich cleaning and maintenance |server based|, |Bluetooth Low Energy|, |E Ink display| 0 A smart messaging service using E-Ink displays gives janitors the ability to provide tenants with real-time information. At a glance digital information display for each apartment real-time updates on janitorial services Problem Definition Managing a large apartment complex usually means that janitors are in charge of a lot of different services and need to juggle a busy schedule, which can lead to poor communication and customer service. In fact, a lot of tenant complaints revolve around communication or lack thereof. Finding a way to keep tenants efficiently informed of recent developments, malfunctions or upcoming maintenance work can greatly improve their satisfaction. Solution A smart messaging service using E-Ink displays significantly improves and facilitates communication between facility management and occupants and increases productivity for janitorial services. The E-Inks are attached within the apartments and display important information that could be related to security, parking, cleaning, technology, refurbishments, and so on. Janitors can use web-based software to choose whether to display content on selected or on all E-Inks. Content changes can be controlled automatically. Technical Implementation In the apartment complex, an infsoft Locator Node 1400 is installed on each building floor. infsoft E-Ink Display Beacons are attached to a wall in the entrance areas of the apartments. In order to display content on the infsoft E-Ink Display Beacons, the desired content and device(s) are selected via the infsoft CMS. The content is then transferred via Bluetooth from an infsoft Locator Node to the E-Ink display to be labeled. Display contents can not only be updated manually, but also automatically – using infsoft Automation to define corresponding conditions. Use Case PDF for Download Get the white paper for free Great introduction to the topic of indoor positioning Download Related Articles Digital Services for Hotel Guests and Staff This use case by infsoft shows how a hotel app can offer a digital all-round service for guests, hotel managers and cleaning staff. Read More Enhancing Customer Experience Using Service Robots in Retail This use case by infsoft describes the use of a service robot in retail, which adds value to the smooth customer journey. Read More Tracking and Digital Services Along the Travel Route A tracking solution along the travel chain gives railway companies valuable insights into the travel behavior of their customers. Furthermore, passengers receive access to real-time information and other beneficial services around their journey. Read More Digital Services in Car Rental This use case by infsoft desribes how digital services help car rental companies optimize processes and improve the rental experience. Read More Management and Analysis of Cleaning Services This use case by infsoft describes how a tracking system allows determining whether a cleaning contractor’s performance meets the client’s expectations. Read More Tracking of Emergency Services During Training Exercises This use case by infsoft describes how a tracking system contributes to an increased security of the participants during fire brigade exercises. Read More Comments are closed.