19 December Indoor Navigation and Interactive Tour in a Museum December 19, 2017 By Gina Wurms tourism |Bluetooth Low Energy|, |client based| 0 Using an indoor positioning system based on beacons is a great way to engage museum visitors in a new, interactive way. Indoor navigation as an additional feature facilitates orientation in complex exhibitions. At a glance 2D/3D building maps indoor navigation within the museum building geo-based triggering of media content Problem Definition If museums hand out traditional audio guides, this consumes valuable resources. The devices must be repaired, charged and kept clean. It must also be made sure that the audio guides get picked up at the end of the tour. Since visitors pass through the exhibition without being engaged, museums are leaving major potential unused. Also, what the visitors get to listen to is not always what they are interested in, sometimes resulting in visitors cutting their tour short. Furthermore, in large exhibitions, finding one’s way around the building or to certain destinations can be quite challenging. Solution A museum app shows a map of available attractions and presents visitors with a journey around the museum. Thanks to the beacon-enabled app, related content shows up on the visitors’ smartphones once they approach an exhibit. Moreover, visitors can use the app to navigate to any chosen destination on the map. The museums don’t have to worry about investing in and maintaining costly audio guide infrastructures. For the visitors, there is no need to carry any extra equipment – they listen to the audio files and watch the video files on their smartphones. Technical Implementation Bluetooth Low Energy (BLE) beacons are deployed throughout the building and in proximity to the exhibits. Beacons are cost-effective and can be installed with minimal effort, since they are operated with batteries. A beacon management system facilitates maintenance. For positioning, the visitors’ smartphones receive Bluetooth signals from the beacons, which are interpreted by an app installed on the device. The position can be used for turn-by-turn navigation to a certain exhibit or destinations like the museum shop or sanitary facilities. When a visitor approaches an exhibit, the museum app triggers related content such as text, images, audio or video recordings. The information can be either automatically triggered or retrieved after tapping on it. The collected position data can also be transferred to the infsoft LocAware platform® and made available for Indoor Analytics, enabling easy evaluation of visitor behavior. Use Case PDF for Download Get the white paper for free Great introduction to the topic of indoor positioning Download Related Articles Indoor Navigation in the Courthouse In court buildings, a navigation app improves processes and makes it easier for non-residents to obtain information. In addition, such a solution means greater punctuality and less resource requirements for information instruments. Read More Indoor Navigation and Digital Signage in Hospitals In hospitals, a wayfinding app and a digital signage solution advance the quality of patient experiences and improve facility navigation. Read More Mobile App and Indoor Navigation for Supermarkets An app for customers and an indoor navigation solution for supermarkets improve the shopping experience and increase customer engagement. Read More Indoor Navigation and Asset Tracking in Hospitals In healthcare facilities, the use of an intelligent tracking system allows for asset localization as well as wayfinding throughout the hospital building. Read More Indoor Navigation and Staff Tracking at a Trade Fair This use case describes the implementation of an indoor navigation and tracking solution at a trade fair. Read More Indoor Navigation and Tracking of Tugger Trains Indoor navigation for tugger trains for warehouse optimization. In addition, an asset tracking solution enables the retrieval of the location, service life and movement history of goods. Read More Comments are closed.